Archive for April, 2005

Customer Service Kudos

Wednesday, April 27th, 2005

Who says there’s no good customer service today? Many people complain about poor customer service. I have a positive customer service experience to share.

Some time ago, I purchased a computer game, Pretty Good Solitaire. Find it here. I’ve upgraded a couple of times, and never had any problems with the software until recently. The program contains 610 solitaire card games, and wouldn’t you know one of the games (one of my favorites, no less) suddenly would not open. I kept getting an error message, then the game would close. Nothing I could do would fix it. I decided to contact customer support for help, so I wrote an e mail describing the problem.

The "Found Dress" and The Pickle Jar

Friday, April 22nd, 2005

This post is what inspired me to create Angelsong’s Gems, my inspirational blog.

When my daughter was born, my fasther was so proud. He told me his plan was to start saving all the loose change he found, and when he had enough, he would buy her a dress. Sure enough, one day, he came over with a new dress for her, and he called it her “found dress.” This was a sweet idea, and it meant all the more because he thought of it.